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The candidate has the right to appeal the result of his or her failed exam to ACI’s Board of Education within four weeks after sitting the exam.
Appeals may be made by candidates who experience unexpected physical, organisational or technical difficulties at the test centre, or who believe that reasonable doubts exist about an exam question. In the latter case, the candidate must offer a detailed submission about the specific question and topic basket.
The request for an appeal is to be submitted on ACI’s website exclusively by the candidate who failed the exam, and will only be accepted if the candidate makes a detailed statement with supporting reasons for his or her appeal.
Once a decision on his or her appeal is made the candidate cannot submit an appeal for the same examination again.
Submit your appeal
Standard Bank of SA Limited
PO Box 4425
3 Simmonds Street
Johannesburg 2000
T: (27) 11 3787732
F: (27) 11 3787550
Standard Chartered Bank
Marina Bay Financial Centre (Tower 1)
8 Marina Boulevard, Level 19
Singapore 018981
T: (65) 65968188
F: (65) 65572902
Sal. Oppenheim jr & cie (Switzerland) Ltd
Uraniastrasse 28
Ch-8001 Zurich
T: (41) 44 214 23 54
F: (41) 44 214 23 34
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